Frequently Asked Questions (FAQ)

Home/Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)2018-01-01T08:45:29+08:00
What if I want to see an independent psychologist instead of using the EAP provided by my employer?2017-04-04T12:40:19+08:00

It is relatively common for employers to offer counseling through an Employee Assistance Programme (EAP) counseling service. The employer agrees with the EAP service that they will pay for counseling for their employees and for their family members.

The idea behind it is that people will step forward for counseling sooner than later, preventing problems from magnifying or worsening. The problems do not need to be work related, as it is recognized that problems outside of work can also affect work performance, productivity and well-being.

Sometimes workers develop a distrust of the EAP service, believing that the employer will know that they have attended or that information will be forwarded on to their employer. Psychologists must maintain the privacy and confidentiality of patient’s information at all times, and the information is not allowed to be provided to the employer under any circumstances.

For this and other reasons, sometimes a worker might prefer to see an independent psychologist not connected to their workplace. Revive Health and Happiness can always help, but if you would like our services to be paid for by your employer, you will need to get approval from your management first.

Other than the payment details, no information would be sent to your employer regarding attendance with us an independent psychologists.

How does a psychologist work with doctors?2017-04-04T12:32:40+08:00

Doctors, psychiatrists and pediatricians often refer to psychologists when psychological treatments are likely to be beneficial. The doctor provides medical advice and treatment which may include prescribing medications proven to help with specific mental health problems, and the psychologist provides education, psychological skills and strategies to help with specific mental health problems.

The psychologist often provides a brief letter to the treating doctor to indicate the patient’s progress.

If either the psychologist or the doctors has some concerns or would like to arrange referral for other treatments, they may telephone one another. This would only occur with the patient’s consent.

What is the difference between a psychologist and a psychiatrist?2017-04-04T12:29:59+08:00

Psychologists are trained to diagnose and counsel patients, while psychiatrists tend to work with more complex cases providing diagnosis and prescribing medications that help treat a specific mental health problem.

What is the difference between a clinical psychologist and registered psychologist?2017-04-04T12:28:53+08:00

Clinical psychologists train for six years at university including practical experience with at least three different places, and a period of supervision with an experienced Clinical Psychologist for two years. One working with children and adolescents, one with adults and one in an area of speciality. The final two years of the clinical psychologist’s training programme is specifically geared to working with and understanding mental health conditions.

Registered psychologists usually have completed a four year degree, which includes at least one practicum in an area of specialty, and two years supervision with an experienced psychologist. Their area of study does not have to involve working with and understanding mental health conditions, but may also be that, if they choose to.

The qualifications needed for psychologists, like a lot of professions has increased over recent years, so that more psychologists are choosing to become clinical psychologists if they choose to work with mental health conditions.

How does seeing a psychologist help?2017-04-04T12:27:41+08:00

Seeing a psychologist sooner than later is a good idea, to help create changes in your mindset or perspective regarding the problem you are experiencing.  When you learn new strategies to approach the problem, with the support of your psychologist providing guidance and facilitation, you can be surprised how much easier things can be.

What type of people see psychologists?2017-04-04T12:26:52+08:00

Most of the people that attend psychologists are everyday people like you and I, who may have been going through a stressful period during their lives. Often they may be experiencing something like depression or anxiety which are the mind and body’s way of expressing the stress experienced.

While depression and anxiety are the most common problems that people attend with, there are many other conditions that people present with.

These include:

  • Post-traumatic Stress (flashbacks and intrusive memories after being part of, or witnessing a trauma event)
  • Obsessive Compulsive Disorder (anxiety is experienced when an obsessive thought is not followed with a compulsive act)
  • Addictions (to e.g. alcohol, cigarettes, illicit drugs, prescribed drugs, chocolate, exercise, anything
  • Panic Disorder with or without Agoraphobia (experience of panic attacks which can limit the places that people can go to, sometimes causing people to not want to leave comfortable or familiar places like home, and avoiding unfamiliar places).
  • Specific Phobias e.g. of flying, heights, spiders, speaking in public (usually the object of the phobia is avoided so that the person feels okay or just relieved, and they are often able to function well outside of the phobic behaviour.
  • Attention Deficit and Hyperactivity Disorder (difficulty being able to maintain attention and easy to become distracted, with impulsivity and hyperactivity).
  • Chronic Pain – an injury or illness which causes ongoing pain which affects a person’s ability to function and most often limits their ability to work, study, socialize. (Often people experience depression and/ or anxiety also).
  • Eating disorders (often involves restricting of eating or binge eating).
  • Grief – a range of overwhelming feelings of sadness, low mood, anger or denial after the loss of someone or something. The something may be related to a goal that you had for yourself, like a job or career aspiration.
How can post-traumatic stress disorder (PTSD) be treated?2017-04-04T12:24:34+08:00

Current research indicates that Eye Movement Desensitization Reprocessing (EMDR) and exposure therapy are two of the most effective therapies to treat Post-traumatic Stress Disorder. If you have not been well since being exposed to something traumatic, give the team at Revive Health and Happiness a call or talk to your doctor for a referral.

What types of psychological therapies are commonly used for panic attacks and anxiety?2017-04-04T10:07:40+08:00

Revive Health and Happiness psychologists are trained in exposure therapy, relaxation methods such as meditation and positive visualisation techniques, all of which can also be very helpful to people who are suffering panic attacks and anxiety.

What types of psychological therapies are commonly used for depression and anxiety?2017-04-04T10:05:38+08:00

Cognitive behavioural therapy, hypnosis and mindfulness are some of the strategies that Revive Health and Happiness psychologists are trained to help you with conditions like depression and anxiety.

What do psychologists do?2017-04-04T10:05:59+08:00

Psychologists listen to you and get an understanding of your stressors or identified problems and goals for change, help you figure out what may be causing distress and provide scientifically proven therapies and/or strategies to help make a positive difference to your happiness and ability to cope. There are often several ways a psychologist can help with each challenge and they will use their skills and knowledge of you to determine which are most likely to work best.

Psychologists also help by teaching you about the best ways to overcome a particular psychological difficultly or set back. For example, in the case of panic attacks, many people avoid things that make them anxious for fear of having another panic attack. Your psychologist might work with you to provide graduated exposure therapy, a proven technique of slowly helping you learn how to become comfortable with whatever it is that is currently causing you to panic. Along the way, Revive Health and Happiness therapists will teach you about things like the physical effects of your anxiety, how to be more aware of when you are starting to panic and what your brain is doing when you have an attack.

A lot of scientific research goes into finding the most effective ways to overcome the challenges that almost all of us face at one time or another, and the Revive Health and Happiness team are committed to sharing their knowledge to help you get better at what ever you strive to improve.

How do I get a referral/GP Mental Health Care Plan?2017-04-04T12:51:25+08:00

Make an appointment with your GP and talk to them about your feelings. If your General Practitioner believes you have a mental health condition that can be helped by a psychologist with a Medicare rebate, they will be happy to provide you with a GP Mental Health Care Plan that includes a referral.

When you get the referral, you can ask it to be addressed to us at Revive Health and Happiness in East Perth, or even if the doctor’s referral names a different psychology practice, you can still use it with us if you prefer.

Also, when you make your doctor’s appointment, we suggest asking if you need to book a double appointment for a GP Mental Health Plan to be completed on the same day. Some medical practices do this to allow the doctor sufficient time to complete the required paperwork.

Click here for more information on the Australian Government’s Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS (Better Access) initiative.

Do I need a GP referral to use my private health cover?2017-04-04T12:41:25+08:00

No, you do not need a doctor’s (GP) referral to claim a rebate from your private health insurance.

However, it is important to check with your insurance provider to ensure that your specific private heath cover includes psychological services.

How does the Medicare rebate for psychology work?2017-04-04T09:36:28+08:00

Medicare rebates are available for psychological counseling, with a GP referral. The doctor completes a GP Mental Health Care Plan under the Better Outcomes program.

The Medicare rebate under the Better Outcomes programme was targeted to help people with mental health disorders. Examples of mental health conditions include depression, anxiety, post-traumatic stress disorder, addictions, bipolar depression, phobias, and eating disorders.

The rebate is $124.50. The “Gap Fee” at Revive Health and Happiness is either $71 for daytime appointments or $81 for appointments after 4pm and Saturday morning appointments.

There are also options of Medicare rebates available for pregnancy counseling and for chronic disease patients, where the doctors stipulates so in the referral. The rebate is a lesser amount than with the GP Mental Health Care Plan, so often the plan is used more commonly.

Go to Top